Product & Order FAQs

Quick answers about SPE G9+ wired gaming earbuds and orders placed at SoundPanda.com. For a different model or a device-specific question, contact our team before ordering.

Are SPE G9+ earbuds wireless or Bluetooth?

No. SPE G9+ uses a wired 3.5 mm connection. This model does not need Bluetooth pairing or battery charging.

Does SPE G9+ include a microphone?

Yes. SPE G9+ has a detachable microphone and an in-line microphone. The detachable microphone can be removed for everyday use.

Will SPE G9+ work with my phone, computer or console?

Your device needs a compatible 3.5 mm audio connection. Devices without a suitable jack may require a device-specific adapter. Check that the device and adapter support microphone input as well as headphone audio. Send us your exact device model if you are unsure.

Which ear tips are included with SPE G9+?

SPE G9+ includes silicone ear tips in three sizes. Choose the size that fits securely and comfortably.

Where do Sound Panda orders ship from?

This store fulfills orders from inventory held in the United States. Available destinations and shipping options are shown at checkout. Read our shipping policy for details.

How do I request a return or refund?

Read our 30-day return policy for eligibility and conditions. To make a request, email global@soundpanda.co.kr or use our contact form. Include your order number and the reason for your request.